Provide excellent customer service by ensuring that support services are delivered to meet business partner needs and expectations. Adhere to and promote Service Desk policies and procedures. Work with business partners to collect information pertaining to requests/incidents. Log call tickets accurately and completely using the ticketing system. Resolve tickets as capable

Posted May 17, 2024 Role Number 114438201 Do you love how it feels to help others? After customers purchase our products, you're the one who helps them get more out of their new Apple technology. Your day in the Apple Store is filled with a range of focused support and service tasks. Whether you're helping customers get started with the Mac or finding answers to their que

Cloud Security Strategy Develop and implement a comprehensive cloud security strategy aligned with industry best practices and regulatory requirements. Stay current with cloud security trends and emerging threats to continuously enhance the security strategy. Cloud Architecture Design Design secure cloud architectures and solutions for various cloud platforms, including A

About Datadog Datadog is the world class monitoring and security platform for cloud applications. We're dedicated to creating, developing, and supporting our product and customers, allowing for seamless collaboration and problem solving among Dev, Ops and Security teams globally. Built by engineers, for engineers, our SaaS product is used by organizations of all sizes acr

We are looking for passionate Sr. Field Service Technician, Charging to support commissioning, operation, and maintenance activities across our Energy & Charging portfolio. As a Sr. Field Service Technician, Charging, you will provide on site service for a variety of hardware including EVSE, energy storage, PV, and other distributed energy systems. As a Sr. Field Service

Cybersecurity SME Job Locations US MA Bedford ID 2024 4983 Category Cybersecurity Type Full Time Hours/Week 40 Location Name Hanscom AFB Position Summary Odyssey Systems has an exciting opportunity for a Cybersecurity Engineer SME to support the Air Force Life Cycle Management Center/PEO Digital Directorate (AFLCMC/HB). The Air Force Program Execution Office for PEO Digit

SOLIDWORKS and the 3D EXPERIENCE Works portfolio unite your entire ecosystem, allowing you to connect the people, applications, and real time data from every aspect of your business for improved productivity, increased collaboration, and accelerated innovation. SOLIDWORKS PDM and its powerful search capability lets you easily find files fast. Version control ensures you a

Field Service Technical Trainer timsTOF and nanoLC Job Locations US MA Billerica ID 2024 15557 # of Openings 0 Job Function Service & Support Overview As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve saf

( ) This is a remote position; however, the candidate must reside within 30 miles of one of the following locations Boston, MA; Dallas, TX; San Francisco Bay Area, CA; Portland, ME; and Washington, D.C. About the Team/Role WEX is looking for an experienced and talented Salesforce Administrator to develop scalable CRM solutions that support our global payment solutions bus

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environ

Support information security risk management programs. Be the advocate for information security risk management, engage with stakeholders, supports the identification of security risks and risk exceptions to treatment. Ensure identified security risks impacting the company are effectively evaluated and communicated. Collaborate with stakeholders on remediation and risk mi

YOUR MISSION Provide first level application support by working closely with end users to troubleshoot, reproduce and resolve reported issues. Evaluate and isolate unresolved problems. Escalate as needed internally or to software vendors. Identify trends and perform root cause analysis. Assist in daily, monthly, and quarterly support and operations of applications and int

With 1,000 intelligence professionals, over $300M in sales, and serving over 1,800 clients worldwide, Recorded Future is the world's most advanced, and largest, intelligence company! Director, Security and Safety Reporting to the Chief Security Officer, the Director of Security and Safety is a professional responsible for overseeing and implementing security measures to p

t o learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose to unite science, technology and talent to get ahead of disease together so we can positively impact the health of billions of people and deliver stronger

Ensures a high level of confidentially, integrity, and availability of the Curry network and systems; Collaborates with the team to troubleshoot incidents by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues; Office 365 cloud management including license management, monitoring and email troubleshooting; Uses t