Requisition Number | 2024-45204 | # of Openings | 1 | Posted Date | Day | Shift | Exempt |
GENERAL SUMMARY OF POSITION:
Under the general direction of the Associate Director, the Client Service Manager-I serves as the department's primary management contact person for both clients (applicants) and Agencies concerning the Disability Determination Process.
The Client Service Manager-I acts as a liaison and facilitator between the above interested parties and Disability Evaluation Service (DES) Staff with regard to research and resolution of inquiries, problems and complaints and then enacting timely and satisfactory response and resolution. Additionally, the Client Service Manager-I serves in a key outreach and education role to Federal and State Agencies, Hospitals, Clinical and Private Practices regarding the DES role, function and mission.
MAJOR RESPONSIBILITIES:
REQUIRED QUALIFICATIONS:
Work environment: Hybrid