WHO WE ARE:

Galls, LLC is the largest and fastest-growing supplier of uniforms and equipment to public safety professionals, with a national presence in more than 80 locations across the nation. With over 50 years in the industry, it is easy to see why. We are PROUD to Serve America's public safety professionals by providing the broadest selection of uniforms, equipment, and solutions combined with great customer service.

WHAT YOU'LL DO:

Purpose/Summary:

The Business Process Specialist will play a pivotal role in streamlining and enhancing our operational procedures by developing, implementing, and maintaining clear and effective SOPs. The successful candidate will work collaboratively with cross-functional teams to ensure adherence to industry best practices and regulatory requirements while driving efficiency and consistency across the organization.

• Create, maintain, and control all SOPs process documentation and technical writing to reflect current processes, industry standards, and compliance requirements.
• Collaborate with subject matter experts to gather information and ensure accuracy in SOP content.
• Supports new product or process development efforts to ensure these align with organizational objectives, business standards, and customer expectations.
• Process Analysis:
• Conduct thorough analysis of existing processes to identify areas for improvement and optimization.
• Assists in collecting and analyzing root cause data and provides recommendations accordingly.
• Work closely with department leads to understand workflow nuances and pain points.
• Identifies and communicates performance improvement opportunities using reporting and analytical techniques.
• Documentation Management:
• Maintain a centralized repository for SOPs, ensuring easy access and version control.
• Maintain document control measures to track changes and updates.
• Training and Communication:
• Develop training materials and conduct sessions to educate staff on new or updated SOPs.
• Facilitate communication channels to address queries and provide ongoing support.
• Work with the Training Department to create training documentation.
• Compliance and Quality Assurance:
• Ensure SOPs align with industry regulations, quality standards, and company policies.
• Perform periodic audits to verify SOP compliance and effectiveness.
• Continuous Improvement:
• Proactively identify opportunities for process improvement and contribute to the overall efficiency of operations.
• Stay informed about industry trends and best practices to incorporate into SOP development.
• Act as Project Manager or project team member on business process or quality projects or projects requiring business process or quality expertise or support.

WHAT YOU BRING

• Bachelor's degree in related field or equivalent work experience.
• Ability to travel up to 30-40%
• Minimum of 5 years of quality, business/operations continuous process improvement management experience.
• Proven experience creating, implementing, and maintaining SOPs within a related field setting.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Excellent communication and interpersonal skills to collaborate effectively with diverse teams.
• Familiarity with regulatory requirements and quality management systems.
• Highly skilled in MS Excel (VBA/SQL) and MS Visio.
• Skilled in MS SharePoint, MS Visio, MS PowerPoint, MS Excel, Smartsheet, and MS Teams; SQL preferred but not necessary.
• Ability to work in a fast-paced, financially driven, and high-performance environment. Ability to be flexible and meet deadlines.

Preferred Skills:

• Certification in process improvement methodologies (e.g., Six Sigma, Lean) is a plus.
• Proficiency in document management systems and related software.

WHAT WE OFFER:

• Excellent medical/dental and vision coverage- Eligible 1^st day of the month after start date
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits-choose what you like, ignore the rest
• Generous employee discount
• Vacation and Personal Time
• Paid Holidays
• Tuition reimbursement
• Daily Pay- Receive up to 50% of wages for hours worked DAILY!!!

WHAT TO SEND OUR WAY:

• Your resume, highlighting your education, experience, and skill

Galls is an Equal Opportunity Employer of people from all walks of life, including persons with disabilities and veterans. Galls is passionately committed to diversity and inclusion in all that we do. We invite you to join our team, grow with us and contribute by bringing your authentic, best self to work.