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Remote, NH
CONNECTIONAt Connection, our purpose is simple: we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers’ IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we’re a Fortune 1000 IT solutions partner operating in 174 countries around the world—still driven by that startup mentality and guided by our original purpose.
keywords: position summary,what we do,who we are,why you should join us,communication,support,performance,qualifications,additional information
Full Time
Salary Range: $80,000.00/Yr. - $103,000.00/Yr.
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.
Who We Are:
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us:
You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.
Would you like to help clients solve their business problems through IT services? If so, a career at Connection as a Solution Center Specialist could be for you. Our Solution Center Specialists play a pivotal role to ensure our clients successfully execute their IT initiatives. Through a consultative approach, the Solution Center Specialist understands the clients’ business requirements and, by working with our technical and sales stakeholders, translates those requirements to Statements of Work. The Solution Center Specialist then continues to ensure a smooth handoff from presales to our service delivery organization for contract execution.
What Connection can offer you:
- A supportive team invested in your success
- Opportunity to work for an industry leader
- Generous paid vacation, medical, dental and vision benefits
- Tuition Reimbursement and 401k with matching
- Translates client business and technical requirements into an accurate Statement of Work which includes opportunity summary, task lists, client responsibilities, project specific assumptions, out of scope items, pricing, including resources and billing structure.
- Collaborates with sales and Subject Matter Experts to create consistent, clear, professional content. Subject Matter Experts (SMEs) which may include System Engineers, Solution Architects, OEMs, or partners.
- Obtains all necessary contract approvals.
- Participates in responding to RFI/RFPs.
- Actively tracks current opportunities and forecasts upcoming business accurately.
- Maintains the client relationship and keeps the client and stakeholders engaged in the sales process.
- Consistently and effectively communicates Connection's value proposition to client stakeholders.
- Knowledge of Managed and Professional services within the Public Sector space.
- Knowledge of requirements gathering and creating project budgets.
- Ability to efficiently manage competing priorities.
- Superb verbal and written communication skills.
- Meticulous attention to detail.
- Strong negotiation skills.
Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person".
About Connection:
Connection, a Fortune 1000 Global Solutions Provider, drives customer growth by calming the confusion of IT, guiding the connection between people and technology. The Connection brand includes Connection® Business Solutions, Connection® Enterprise Solutions, and Connection® Public Sector Solutions, which provide IT solutions and services to SMB, enterprise, and public sector markets. Connection holds hundreds of certifications with top vendors and offers expertise across multiple technology areas, delivering solutions to customers in over 174 countries.
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