Tufts University School of Dental Medicine (TUSDM) offers one of the most forward-looking educational environments in dental medicine in the country. Since its founding in 1868, TUSDM has been committed to leadership in education, patient care, research, and community service. Students obtain an interdisciplinary education, integrated with medicine, with access to training in dental specialties. Clinics managed at TUSDM provide quality comprehensive care to more than 20,000 individuals annually. Nationally and internationally, the school promotes health and educational programs and researches new procedures, materials, and technologies to improve oral health.

Under minimal supervision, the Educational Support Coordinator:

• Provides advanced administrative support and communications for the department.
• Handles complex and confidential situations and requests and serve in a highly visible capacity as a resource for department with students, staff, faculty and other constituents.
• Produces and drafts reports and other complex documents and materials, including proofreading and editing, designing layout and graphics for brochures and presentations.
• Gathers data, conducts research, and drafts reports, summaries or material for presentation.
• Plans and coordinates meetings and special events, including contacting speakers, designing promotional materials, and coordinating support for speakers and presenters.
• May also coordinate programs and/or projects for department.
• Assists in compiling students feedback by preparing and summarizing course evaluation reports.
  
• Utilizes data-driven insights to inform decision making processes that enhances educational experiences.
  
• Develops a system for tracking course specific suggested enhancements.
• Utilizes data from our learning management system, assessment tools and course evaluation tool to identify trends, areas for improvement, and best practices.
• Acts as a backup to our exam specialist in administering examinations, and utilizing examination data to inform decision making.
• Other duties as assigned.

Basic Requirements:

• Knowledge and skills as typically acquired through completion of a High school diploma/GED and 5+ years of administrative experience OR a Bachelor's degree and 3+ years of experience.
• Requires advanced knowledge of Microsoft Office suite including word processing, editing and graphics functions, spreadsheet and database knowledge.
• In addition, bookkeeping or basic accounting knowledge and excellent organizational and interpersonal skills.
• Individual must have excellent communication and interpersonal skills to handle the high volume of students that come through the office.

Preferred Qualifications:

• Experience in higher education.
  
• Knowledge of Canvas, ExamSoft, Blue, and scheduling systems.

Special Work Schedule Requirements:

This job involves responsibilities that are performed on a hybrid schedule, requiring 3 days in the office and 2 days remote.