Schedule Details:

Scheduled Hours:

Shift:

Hours:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Prepares, scans, files, and performs Quality Control (QC) for medical records accurately and timely in the Electronic Medical Record (EMR) system. With attention to detail, examines pages, verifies patient identification on each page, appropriately batches documents and accurately files medical records.

Major Responsibilities:

• Preps and/or completes the QC process to ensure every page accurately identifies the correct patient's name, Medical Record Number (MRN), account number, document type, appropriate bar code and good quality images are filed accurately into the EMR.
• Follows QC correction process for incorrectly indexed documents.
• Maintains a one (1) to three (3) day Turn-Around-Time (TAT) and works backlog encounters.
• Arranges documentation in chronological date order, keeping like document types together.
• Verifies scanned documents for quality, accuracy and missing pages, prior to accepting batches.
• This position is hybrid rotating on-site and remote and includes weekends and holidays.

Position Qualifications:

License/Certification/Education:

Required:

• High school diploma or equivalent

Preferred:

• Training in medical terminology

Experience/Skills:

Required:

• One (1) year general office experience
• Computer literate and proficient with Microsoft Windows applications.
• Excellent customer service skills with the ability to communicate efficiently.
• Exceptional organizational skills with attention to detail.
• Ability to problem solve, organize and prioritize workload to meet Turn-Around-Time (TAT) benchmarks.
• Ability to withstand significant level of on-going pressure, and ability to deal with individuals with tact, discretion and diplomacy.
• Must be able to physically move workstation on wheels from unit to unit.

Preferred:

• Medical record department or clinical setting.
• Experience with Scanning or Medical Records Preferred

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.