Requisition Number | 2024-45863 | # of Openings | 1 | Posted Date | Day | Shift | Exempt | Exempt/Non-Exempt Status | Non Union Position -W60- Non Unit Professional |
POSITION SUMMARY:
Under the supervision of the Assistant Director and the Director of the Office of WellBeing (OWB) the OWB Administrator supports the mission of the department, coordinates and performs a full range of advanced level, complex confidential responsibilities, and administrative duties independently and with minimal direction. The position of OWB Administrator provides a critical role for the Office of Well-Being and Employee Assistance Program and UMass Chan employees. The administrator is front facing for EAP clients by conducting the confidential triage/screening, intake process, pairing counselors with clients, monitoring safety of clients, and supporting the day-to-day financial obligations required of the office. The Administrator is critical to appropriately triage mental health crisis, substance misuse, domestic violence, and workplace crisis interventions. This position maintains staff calendars, schedules clients, meets with vendors, and processes the emergency assistance fund grant applications. This position is a central access point to interface with often emotionally distressed employees, potentially resulting in high-risk critical situations.
ESSENTIAL FUNCTIONS:
REQUIRED QUALIFICATIONS:
PREFERRED QUALIFICATIONS: