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Shipping & Receiving Technician
Cambridge, MA
Job Description
Responsibilities
* Pickup, transfer, and deliver all temp sensitive R&D samples to designated locations throughout the company
* Receive, process, and deliver all incoming packages to designated delivery locations throughout the company
* Receive, process, and deliver all GMP packages per Standard Operating Procedures
* Perform all duties in strict compliance with Standard Operating Procedures, current Good Manufacturing Practices, and Safety guidelines
* Receive, process, and coordinate the delivery of all freight items (equipment/bulk deliveries) throughout the company
* Process domestic and international shipments with our 3rd party couriers
* Train on and follow SOPs supporting international trade compliance
* Complete pack out of ambient, 4c, -20c, -70c (dry ice) shipments
* Identify, document, and label (per DOT and IATA compliance) all hazardous and/or biological (BSL1 and BSL2) shipments
* Investigate, resolve, and/or escalate any courier, airline, and/or customs clearance delays
* Respond to customer service emails, service window walk-ups, and phone calls
* Follow work practices that ensure loading dock safety/security at all times of operation (equipment safety/traffic management, security awareness, etc.)
Qualifications
Shipping & Receiving Technician
* Good communication skills on all fronts, as well as excellent interpersonal skills to ensure free flow of company logistics process
* Excellent time management skills to ensure efficiency in shipping, receiving, and delivery times
* Strong customer care, ability to be proactive when dealing with customer complaints or requests
* Ability to use computers, software and other technology for logistics and communication purposes
* Capability to work both independently as part of a team
* Ability to stand for long periods of time and lift 50 lbs
* 1-3 years of relevant experience in a similar role
* Knowledge of GMP and GDP preferred
* DOT/IATA Hazardous Shipping Training
* Any other professional certification will be of added advantage
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
* Pickup, transfer, and deliver all temp sensitive R&D samples to designated locations throughout the company
* Receive, process, and deliver all incoming packages to designated delivery locations throughout the company
* Receive, process, and deliver all GMP packages per Standard Operating Procedures
* Perform all duties in strict compliance with Standard Operating Procedures, current Good Manufacturing Practices, and Safety guidelines
* Receive, process, and coordinate the delivery of all freight items (equipment/bulk deliveries) throughout the company
* Process domestic and international shipments with our 3rd party couriers
* Train on and follow SOPs supporting international trade compliance
* Complete pack out of ambient, 4c, -20c, -70c (dry ice) shipments
* Identify, document, and label (per DOT and IATA compliance) all hazardous and/or biological (BSL1 and BSL2) shipments
* Investigate, resolve, and/or escalate any courier, airline, and/or customs clearance delays
* Respond to customer service emails, service window walk-ups, and phone calls
* Follow work practices that ensure loading dock safety/security at all times of operation (equipment safety/traffic management, security awareness, etc.)
Qualifications
Shipping & Receiving Technician
* Good communication skills on all fronts, as well as excellent interpersonal skills to ensure free flow of company logistics process
* Excellent time management skills to ensure efficiency in shipping, receiving, and delivery times
* Strong customer care, ability to be proactive when dealing with customer complaints or requests
* Ability to use computers, software and other technology for logistics and communication purposes
* Capability to work both independently as part of a team
* Ability to stand for long periods of time and lift 50 lbs
* 1-3 years of relevant experience in a similar role
* Knowledge of GMP and GDP preferred
* DOT/IATA Hazardous Shipping Training
* Any other professional certification will be of added advantage
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
0 to 1 year
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