Working under minimal supervision of the Partner Alliance Manager, referring only exceptional problems and issues for management review or approval, the Solutions Specialist (SS) provides pre sale technical consulting to advise and recommend a Consumption as a Service solution (CaaS) of various levels of complexity to clients. The SS strategizes with assigned business seg

Acts as the subject matter expert to Account Managers for pre sales questions relating to their assigned product(s). Utilizes Partner tools and teaches Account Managers on how to use said tools; includes things such as service plan lookups, companion parts, technical spec lookups. Explains technical specifications in laymen’s terms to internal and external customers

Sr Financial Analyst Services and Solutions Finance / Accounting Merrimack, NH CONNECTION At Connection, our purpose is simple we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools,

As the Sr Director of Data Orchestration, you will play a pivotal role in advancing our AI data orchestration services. This key leadership position is charged with designing, building, and developing sophisticated data pipelines that seamlessly integrate with model training, machine learning, inference engines, retrieval augmented generation (RAG), data chunking, MLOps,

Day to day operational support to administer and maintain operation databases. Installation, configuration, patching and upgrading of database server software and related products. Establishing and maintaining backup and recovery policies and procedures. Implementing and maintaining database security. Performing database tuning, performance monitoring and troubleshooting

Use established tools to monitor network and server infrastructure and act on critical alerts and notifications to prevent or limit system downtime. Support the installation, optimization, integration, troubleshooting and upgrades of all infrastructure systems and components. Oversee ISP public IP assignment and public DNS records management. Administer installation, conf

This pivotal role encompasses overseeing and driving excellence within the Helix Core Engineering functions, focusing on AI Infrastructure Optimization, Data Orchestration, and Support Operations, which include DataOps and MLOps. The VP Helix Engineering will spearhead Go to Market strategies in these domains, providing strategic leadership to Directors and Senior Directo

Director Infrastructure, Design and Optimization Elegant solutions to sophisticated problems. That’s what you deliver. Surround yourself with the team, resources, and support you need to design and build world class IT solutions. Merrimack, NH CONNECTION At Connection, our purpose is simple we connect people with technology. From hardware—PCs, printers, server

Job Summary Working under direct supervision of both the Director, Sales and Marketing Ecommerce with day to day guidance from the User Experience Architect, the Front End Developer builds the client side of our web experience by combining usability, visual design and cutting edge front end skills. The Developer delivers best in class styling, accessibility and optimizatio

Demonstrate proficiency in configuring, managing, and troubleshooting Meraki networking equipment and solutions. Ensure seamless internet connectivity for our organization, including troubleshooting and optimizing internet connections to maximize performance and reliability. Collaborate with internal stakeholders to integrate and optimize ZOOM video conferencing solutions

Ensures timely and professional responses to incoming switchboard calls; serves as first point of contact for current and potential customers, which may require validation of company size, then transfers calls to the appropriate party utilizing directories and systems to determine correct recipient of the call. Supports various administrative processes for the Voice and D

Provides effective Tier 2 technical support and desktop application assistance for Connection workers in multiple, geographically diverse company buildings, home office locations and in support of Customer engagements. Uses available technical tools, such as a knowledge base, remote management suite, and a service management database, to support their work and will often

Creates technical programming specifications from functional design documents in accordance to application reference architecture. Assists Quality Assurance by preparing unit test plans, supports user acceptance testing as needed, prepares documentation necessary for product deployments. Collaborates with other Pega IT decision makers on the creation of technical roadmaps

Day to day operational support to administer and maintain operation databases. Installation, configuration, patching and upgrading of database server software and related products. Establishing and maintain backup and recovery policies and procedures. Implementing and maintaining database security. Performing database tuning, performance monitoring and troubleshooting dat

Partner Development Specialist Lexmark Get a front row seat to the newest products and latest innovations in the tech industry. You'll be responsible for bringing cutting edge technologies to a nationwide audience. Merrimack, NH CONNECTION At Connection, our purpose is simple we connect people with technology. From hardware—PCs, printers, servers, and more—to